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SPAM Policy
What is "Spam"?
If you have been online long enough,
you've no doubt received a number of "junk" emails. Some take the
shape of "Make Money Fast" schemes. Others promise exciting new
products or services, often amounting to nothing more than scams
asking you to send money to a random address. Still others simply
occupy space in your mailbox, asking you to forward chain letters
around the world or visit a particular Web site.
In the Internet community, unsolicited
commercial email is called Spam. And Spam is more than annoying to
Internet users; it also seriously affects the efficiency of the
network and servers through which mail is delivered. That’s because
Spammers take advantage of the low cost of email by sending hundreds
of thousands or even millions of email solicitations at a time. Spam
attacks consume large amounts of bandwidth, clog email boxes, and
waste email readers´ time.
Spam Policy Definitions
Excessive Volume: More than 500 email
messages in a 24-hour period where prior written approval from SGHost.com
has not been obtained.
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Unsolicited
Email Message: Any email
message that falls under 1 or more of the following categories:
-
Chain" letters:
Commercial solicitations where no prior commercial relationship
exists and where religious, philosophical, or charitable
solicitations or fliers where the recipient has not previously
initiated communication.
-
Sourced Spam:
Each and every Unsolicited Email Message that is sent through a
single SGHost.com
supplied email account whenever that single email account originates
an Excessive Volume.
Caused Spam:
Each and every Unsolicited Email Message sent in an Excessive Volume
by any party over any network to any party, which advertises or
mentions a site hosted by an
SGHost.com customer on the
SGHost.com network, whenever directly caused by the actions of a
SGHost.com
customer.
How is SGHost.com Working to Eliminate
Spam?
As a provider of Internet network
services and management,
SGHost.com considers it an
obligation to put an end to spam. We respect your need for efficient,
cost-effective and interruption-free services, and we pride ourselves
on offering you one of the most scalable, reliable and redundant
networks available today.
To prevent non-customers from using our email relay services, all of
our SMTP services are password protected with the account and password
of our users. Please take your email security seriously and help us to
keep your email account from being abused!
Often times, Spammers sign up for an
account with a service provider, and send Spam until their provider
terminates their account, at which time they painlessly move on to
another service provider.
SGHost.com protects all of our
customers from Spam by charging for Spam so that Spammers will acquire
a significant financially liability that doesn’t disappear even if
service is terminated. While this may sound like acceptance of Spam,
our true goal is to eliminate any economic incentive Spammers may have
- and thus prevent Spammers from being our customers, even for a short
while.
Spam Policy
Any
SGHost.com customer willfully
responsible for Sourced Spam or for Caused Spam will be charged S$5,
payable immediately, for each email message in either the Sourced Spam
or Caused Spam. We further reserve the right to terminate the network
services of any customer responsible for either Sourced Spam or Caused
Spam.
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