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Singapore Web Hosting , Singapore Webhosting - SGHost.com
SGHost.com - Singapore Premium Hosting Solutions

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Frequently Asked Questions

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General Sales FAQ

Welcome to our General Sales FAQ area. Here you can locate answers to commonly asked questions and more. Please choose one of the sections below that best addresses your question.

Web Hosting :

Domain Name :

Billing :

General :

 
Web Hosting:

What Platform & Operating System (OS) does SGHost.com use?
Our servers run Cpanel Powered Redhat Server
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Does SGHost.com support and offer Microsoft SQL, Access, Active Server Pages (ASP), and FrontPage?
No. These features are specific to Microsoft Windows 2000 Server and we are not offering Window based hosting at the moment. (back to top)

Does SGHost.com offer 24 hours customer care?
Yes. We offer 24 hours email customer care. (back to top)

Does SGHost.com offer ready-to-run CGI scripts?
Yes. We offer free counter, free time/date, free form mailer and customized 404 error page.
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Does SGHost.com support sub-domain ?
Yes. Sub-domains are provided for all hosting plans.
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Does SGHost.com offer email control panel?
Yes. Our Email Control Panel lets you take full administrative control of your own email accounts.
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What is your data transfer limit?
Our data transfer is unmetered for our Corporate Hosting and Email Hosting Packages.
For more information on our Budget Hosting Bandwidth allocation, please refer to : http://www.sghost.com/budgethosting/index.shtml
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How can I have email hosting without website hosting?
All our hosting plans support both email and website, and currently we do not provide email hosting package only. For more details on our web/email hosting plans , please refer to http://www.sghost.com/budgethosting/index.shtml
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How long does it take before my hosting account is setup?
Your account can be setup in less than 1 working day. Existing customer who previously parked their domain name with SGHost.com and wish to convert into a full hosting account, your site will be online in minutes!
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How do I switch from my current provider to SGHost.com?
Simply sign up online and we will do the rest for you. Depending on where and who registered your domain name, you may have to provide us with your domain admin login and password.
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Can I start small and upgrade my hosting account later?
SGHost.com web hosting packages are design to let new startups or SME take advantage of our affordable solutions. You can start small and upgrade your account with us when your business grow.
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Domain Name :

What is a domain name?
A domain name is your unique name on the Internet. It allows your company, organization or family to establish an Internet presence, consisting of your personalized email addresses and your own web site address. (back to top)

Does SGHost.com offer .com.sg domain names?
Yes. SGHost.com offer .com.sg and .org.sg domain names. Please note registrants for .com.sg domain name required a local business registered in Singapore.
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Does SGHost.com offer the new domain extension .info and .biz?
Yes. SGHost.com offer the new .info and .biz domain names.
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What other domain extension does SGHost.com offer?
SGHost.com offers .us, .ca, .cc, .bz, .nu, ws, .tv and .sg domain names.
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Does SGHost.com park my domain name?
Yes. SGHost.com park your domain name for a low yearly cost. An email account and under construction page will be provided in the package.
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How long does it take before my domain name is online?
It will take 1 - 3 days for your domain name to be online.
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Billing :

What type of payment is accepted?
We accept personal and company cheque payment. You may also pay by Bank Funds Transfer (POSB/DBS).
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What are the billing terms like?
sgHOST standard billing term is on a yearly or quarterly basis.
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Does SGHost.com offer discount if I pre-paid yearly?
Yes. Discount is available if you pre-paid yearly or if you pre-paid 2 years.
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General :

Does SGHost.com offer Web Design?
Yes. We offer web design services that include full html programming. We are able to develop your web site in Macromedia Flash or Director.
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Does Hostmaster offer Networking Services?
Yes. We offer networking services. Server installation, firewall configure and many others are our specialties.
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I want to be a partner and offer SGHost.com portfolio of services, how?
You may email sales@SGHost.com for more information.
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